Chat for Smarter Support
Automate conversations, assist users, and resolve issues faster with chatbots, live chat, help widgets, and rule-based flows—all in one platform.
No credit card required
Resolve Faster. Scale Smarter.
Widgion Chat helps you automate up to 90% of support queries, reduce response time, and improve customer satisfaction—all while lowering the workload on your team.
Chatbot
AI support that works even while you sleep.
- 90%+ resolution accuracy on repetitive and complex queries
- Instant responses (avg. time: under 1.2 seconds)
- 60% reduction in support tickets within 30 days
- Learns from chat history to boost future performance
- Available 24/7, no agent required
Help Hub
Smart support, right where users need it.
- 30–50% faster resolution time via live search + suggestions
- Increases self-service success by up to 45%
- Reduces bounce rate on help content by 35%
- Auto-recommends top articles during chat
- Unified chat, search, and help content view
Rule-Based Chat
Automate the obvious. Free up your team.
- Handles up to 40% of daily queries with no AI
- No-code setup—create and deploy rules fast
- Custom triggers: keywords, behavior, or URL
- Cuts first-response time by 70%
- Great for “Where’s my order?”, “Reset password”
Results That Matter
1.5s
Avg. Response Time
90%
Automated Resolution
60%
Ticket Reduction
100+
Agent Hours Saved
Live Chat
Connect like a human. Resolve like a pro.
- Real-time conversations for complex queries
- Seamless transfer from bot to agent
- Smart routing to the right agent
- Multi-session handling
- Fully customizable widget
Real Results from Teams Using Widgion Live Chat
20s
First Response Time
95%
CSAT Score
50%
Faster Resolution
3x
Agent Productivity
Total control. Smarter support.
Widgion Chat gives you full visibility and control—so you can analyze, train, test, and deploy your support tools with confidence. Every product under Widgion Chat—Chatbot, Help Hub, and Rule-Based Chat—is designed to improve continuously, with no code required.
Explore all capabilities →
Analyze
Track performance, find gaps, and optimize your support experience—tool by tool.
Featured Capabilities:
- Chatbot Resolution & Fallback Reports
- Help Hub Search Performance
- Rule-Based Chat Engagement Metrics
- Interaction Analytics Dashboard
- Intents & Query Heatmap
- Missed Questions Tracker
- Content Performance Insights
- Exportable Data Reports
Train
Teach the chatbot your tone, policies, and knowledge. Optimize Help Hub search. Refine automation logic.
Featured Capabilities:
- Intent & Response Editor (Chatbot)
- Help Hub Article Relevance Trainer
- Rule Flow Customizer
- Contextual Response Variants
- Tone of Voice Settings
- Industry-Specific Templates
- Phrase Mapping & Grouping
- Usage-Based Refinement Suggestions
Test
Validate responses and flows before they go live—across all three tools.
Featured Capabilities:
- Chatbot Preview & Sandbox Testing
- Help Hub Search Simulation
- Rule-Based Trigger Testing
- Smart Suggestions Validator
- Edge Case Scenarios
- Conversation Flow Inspector
- Multi-Language Testing Support
Deploy
Launch confidently—on any channel, any time. Make changes without downtime.
Featured Capabilities:
- One-Click Deployment (Web & App Widgets)
- Channel-Specific Publishing (Web, App, In-App Support)
- Auto-Rollback & Version Control
- Scheduled Launches
- Live Editing Mode
- Audience Segmentation for Rule-Based Chat
- Multi-Language Widget Support
- Seamless Update Propagation
Hear us from our users worldwide
What our users say about our platform and how it helped them
