Add your questions manually or via import
Start by adding questions one by one or uploading them in bulk from a file.
01
Smart FAQs That Answer Before They Ask
Turn common questions into instant answers with a sleek, on-page FAQ widget that reduces tickets and boosts customer confidence.
No Credit Card Needed
WHAT IS THE FAQ WIDGET?
Your 24/7 Self-Service Answer Hub
The Widgion FAQ Widget is a fast, embeddable module that lets users get answers instantly—without opening a chat or leaving the page. It’s perfect for onboarding, product pages, checkouts, and help areas.
Use it to:
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Decrease repetitive support questions
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Guide customers during decision-making
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Improve user experience without adding agent workload
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Place helpful content exactly where it's needed
Key Features
Instant Pop-Up Answers
Display answers without redirecting users away from the page.
Smart Search & Categories
Organize questions by topic and enable real-time keyword search.
Fully Customizable
Match your brand’s colors, fonts, and layout with ease.
Link to Help Center or Chat
Let users escalate from FAQ to live chat or help center when needed.
Performance Insights
Track views, searches, and most helpful content to optimize FAQs.
How It Works
Easy 5 minute set-up with no coding needed
Group by category and customize design
Organize your questions into categories and adjust the widget's look to match your brand.
02
Embed the widget anywhere on your site
Copy and paste a single line of code to place your FAQ widget on any page of your website.
03
Track usage and adjust content based on real data
Monitor which questions are viewed most and update answers to improve clarity over time.
04
CONNECTS WITH YOUR SUPPORT ECOSYSTEM
The Widgion FAQ Widget is built to work seamlessly with:
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Chatbot – Let users start with FAQs and switch to AI if needed
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Rule-Based Chat – Trigger answers based on actions or keywords
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Knowledgebase – Link to deeper guides for advanced help
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Help Center – Route users to full articles with one click
Let your support flow start with answers—not tickets.
Hear us from our users worldwide
What our users say about our platform and how it helped them
We used to rely on separate tools for live chat, FAQs, and a help center, but it was a nightmare
to manage. Widgion brings everything into one seamless system.
Michael T., CEO at Nexa Solutions
Before Widgion, our small support team was overwhelmed with repetitive questions. With
Widgion, the AI-powered chat and FAQ system now handle most inquiries automatically,
reducing our response time by over 70%!
Lisa B., Customer Support Manager at TechEase Solutions
Our biggest challenge was reducing ticket volume while still keeping customers happy. With
Widgion’s AI-driven FAQ and Help Center, customers find answers on their own without waiting
for a response.
Anita S., HO at RetailXpress
