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Smart, instant support that answers questions and connects users to help when needed.

Chatbot
Rule-Based Chat
Help Hub
Live Chat

A smart support system that helps customers find answers, share feedback, and stay updated, all in one place.

FAQ
Help Center
Omnichannel
E-commerce

Connect Widgion with the tools you already use, social apps, e-commerce platforms, and more, for faster, smoother customer support.

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Facebook
whatsapp
Instagram
shopify
Shopify

Widgion is built for every kind of team, from online stores to schools and support centers, making it easy to connect, support, and grow in one place.

E-commerce
SaaS & Tech
support
Support
Education

Widgion for Ecommerce

Turn browsers into buyers with smarter support.

Reduce cart abandonment, handle order questions instantly, and automate post-purchase care, all with one sleek, no-code platform.

Don’t lose customers who are ready to buy

Shoppers abandon carts for simple reasons: slow answers, confusing return policies, and no one there to help. Widgion fixes that with fast, helpful, on-brand support, even when your team is offline.

live chat
live chat

How Widgion helps ecommerce brands grow

  • Greet shoppers proactively

    Trigger a chat message on product or checkout pages with discount reminders, FAQs, or sizing help.

  • Automate common questions

    Rule-Based Chat handles order updates, shipping costs, and returns, no agent needed.

  • Offer deeper help with Help Hub

    Let customers search articles or follow guided support flows anytime.

  • Escalate when it matters

    Route complex cases to Live Chat agents with full conversation history and user context.

Explore resources for Ecommerce

live chat

Connect the Platforms Your Customers Use Most

Currently supported platforms:

Facebook Messenger

WhatsApp Business

Instagram Direct Messages

Shopify Chat

Widgion Web Chat

Each channel feeds directly into the Omnichannel inbox, giving your team one simplified view.

How It Works

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Ready to reduce cart abandonment and support costs?

Join ecommerce brands using Widgion to automate smartly and convert more.