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Smart, instant support that answers questions and connects users to help when needed.

Chatbot
Rule-Based Chat
Help Hub
Live Chat

A smart support system that helps customers find answers, share feedback, and stay updated, all in one place.

FAQ
Help Center
Omnichannel
E-commerce

Connect Widgion with the tools you already use, social apps, e-commerce platforms, and more, for faster, smoother customer support.

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Facebook
whatsapp
Instagram
shopify
Shopify

Widgion is built for every kind of team, from online stores to schools and support centers, making it easy to connect, support, and grow in one place.

E-commerce
SaaS & Tech
support
Support
Education

Widgion for Support

Give Your Support Team a Superpower

Combine AI chat, live chat, and self-service tools to resolve faster, reduce ticket volume, and delight customers—all in one platform.

live chat

Support Built for Speed, Simplicity, and Scale

  • 24/7 Customer Coverage

    AI bots work round-the-clock for global support

  • Faster Resolution

    Quick replies, visuals, and forms shorten response time

  • Boost Productivity

    Automate repetitive queries and focus agents on complex problems

  • Seamless Handoffs

    Bots escalate to live agents smoothly, retaining full context

  • Insightful Analytics

    You get data on performance, conversation flow, and ticket deflection

Everything Your Support Team Needs

Widgion gives you all the tools to support customers faster and better.

AI Chatbot & Rule-Based Flow

Answer common questions automatically using smart replies, images, or forms.

Live Chat Integration

When needed, a human agent can jump in and continue the chat without losing context.

Knowledgebase Help Center

Let customers find answers themselves with step-by-step articles inside or outside the chat.

FAQ Widget

Place helpful answers right inside your app or website using a floating widget.

live chat

Hybrid Support = Smarter Support

Bots and Humans Working Together

Not every question needs a human. Widgion helps customers instantly with bots, then hands off to an agent when things get more complex.

How It Works:

  • Bot starts the conversation and offers answers

  • If needed, it hands over to a live agent

  • Or creates a ticket if agents aren’t available

Start Smarter Support Today

Reduce tickets. Respond faster. Support more customers with fewer tools.

Widgion UI