A smarter Helpcenter experience, built to reduce support volume
Instant, customizable answers — right where your customers need them.
WHY IT MATTERS
Let your team focus on real problems, not repeat questions
Most customer inquiries are repeat questions — payment issues, delivery times, login errors. The Widgion Helpcenter Widget tackles these before they reach your inbox.
By embedding support directly into your website or product, customers can resolve issues themselves, instantly. The result? Fewer tickets, faster resolution, and a better experience all around.
Reduces repetitive support requests
Let your customers quickly find answers without contacting your team.
Provides 24/7 instant answers
Your help content works round the clock, even when your team is offline.
Deflects common issues before they escalate
Address frequent concerns early, reducing escalations and wait times.
Gives agents time to solve complex problems
Free up your team to handle issues that truly need human expertise.
Key Product Capabilities
Fully Customizable
Adapt the widget to your branding — colors, fonts, logos, layout, and placement.
Multilingual Support
Reach a global audience with localized content and automatic language detection.
Instant Search
Real-time search suggests answers as users type, guiding them faster to what they need.
Seamless Integration
Embed it anywhere — product pages, checkout, dashboards, or inside Widgion Chat.
Built-in Analytics
See what customers are searching, clicking, or not finding — and optimize accordingly.
EASE OF SETUP AND SCALE
Launch in minutes. Scale without limits.
You don’t need developers or weeks of setup. Add Widgion’s Helpcenter Widget to your site or app with a single snippet. From small teams to enterprise platforms, it grows with you.
- No-code visual editor
- One-click updates across all pages
- Mobile-ready and responsive
- Works across web, mobile, SaaS, and ecommerce platforms
PART OF A COMPLETE SUPPORT SYSTEM
The Helpcenter Widget is just the beginning
The Helpcenter Widget connects seamlessly with the rest of your support tools — creating a layered, scalable experience.
Use it alone or combine it with:
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Help Hub to create a complete self-service portal
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Chatbot to auto-suggest helpcenter articles in conversations
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Live Chat to escalate only when human help is needed
Your team stays focused. Your customers stay empowered.