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Smart, instant support that answers questions and connects users to help when needed.

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A smart support system that helps customers find answers, share feedback, and stay updated, all in one place.

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Connect Widgion with the tools you already use, social apps, e-commerce platforms, and more, for faster, smoother customer support.

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Widgion is built for every kind of team, from online stores to schools and support centers, making it easy to connect, support, and grow in one place.

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Your Data, Our Responsibility

At Widgion, we understand that trust is everything. When you use our platform, you’re not just relying on powerful tools, you’re also trusting us to handle your data with care. Protecting your information and respecting your privacy are at the core of what we do.

Why Data Protection Matters

Your data isn’t just numbers or texts, it represents your business, your customers, and your relationships. We take this responsibility seriously by ensuring that your information is always handled securely and transparently.

How We Protect Your Data

We’ve designed Widgion to follow best practices in security and data protection, ensuring your data remains safe and secure at all times.

  • Encryption at Every Step

    All information sent through Widgion is protected with SSL/TLS encryption, keeping it secure in transit.

  • Trusted Cloud Hosting

    We rely on leading cloud providers with industry-standard safeguards, strict access controls, and reliable uptime.

  • Access Control

    Only authorized team members can access system-level data, and only when absolutely necessary.

  • Continuous Monitoring

    Our systems are actively monitored to detect and address security threats in real time.

  • Backups & Recovery

    We maintain secure backups to ensure your data is protected even in the event of unexpected disruptions.

What We Don’t Do

We keep our approach simple and transparent:

  • We do not access or store private customer chat conversations.
  • We do not sell or share your data with advertisers.
  • We do not collect more information than what’s required for the platform to function properly.

Your data remains yours always.

Compliance and Standards

Widgion’s practices align with global data protection principles, including GDPR. While regulations vary across regions, our commitment to safeguarding your information remains consistent worldwide.

We continuously review and improve our policies to ensure compliance as laws and standards evolve.

Your Rights and Control

You’re in charge of your information. At any time, you can:

  • Request a copy of your data.
  • Ask us to update or correct information.
  • Request the deletion of your data.

Simply contact us at hello@widgion.com, and we’ll respond promptly.

Data Protection in Practice

Our security practices extend across all features:

Integrations

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When you connect tools like Shopify or WhatsApp, we ensure order details and customer information remain private and secure.

Multi-language Widgets

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Your customer’s language preferences don’t affect data safety; all interactions are still protected.

AI Training

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Product training is designed to answer questions without exposing or storing sensitive business data.

Ongoing Commitment

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Data protection isn’t a one-time effort, it’s an ongoing responsibility. We’re committed to regularly strengthening our safeguards, monitoring for risks, and updating our practices as technology advances.

Contact Us

If you have any questions or concerns about how we protect your data, please reach out:

Email: hello@widgion.com
Website: www.widgion.com