Your Data, Our Responsibility
At Widgion, we understand that trust is everything. When you use our platform, you’re not just relying on powerful tools, you’re also trusting us to handle your data with care. Protecting your information and respecting your privacy are at the core of what we do.
Why Data Protection Matters
Your data isn’t just numbers or texts, it represents your business, your customers, and your relationships. We take this responsibility seriously by ensuring that your information is always handled securely and transparently.
How We Protect Your Data
We’ve designed Widgion to follow best practices in security and data protection, ensuring your data remains safe and secure at all times.
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Encryption at Every Step
All information sent through Widgion is protected with SSL/TLS encryption, keeping it secure in transit.
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Trusted Cloud Hosting
We rely on leading cloud providers with industry-standard safeguards, strict access controls, and reliable uptime.
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Access Control
Only authorized team members can access system-level data, and only when absolutely necessary.
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Continuous Monitoring
Our systems are actively monitored to detect and address security threats in real time.
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Backups & Recovery
We maintain secure backups to ensure your data is protected even in the event of unexpected disruptions.
What We Don’t Do
We keep our approach simple and transparent:
- We do not access or store private customer chat conversations.
- We do not sell or share your data with advertisers.
- We do not collect more information than what’s required for the platform to function properly.
Your data remains yours always.
Compliance and Standards
Widgion’s practices align with global data protection principles, including GDPR. While regulations vary across regions, our commitment to safeguarding your information remains consistent worldwide.
We continuously review and improve our policies to ensure compliance as laws and standards evolve.
Your Rights and Control
You’re in charge of your information. At any time, you can:
- Request a copy of your data.
- Ask us to update or correct information.
- Request the deletion of your data.
Simply contact us at hello@widgion.com, and we’ll respond promptly.
Data Protection in Practice
Our security practices extend across all features:
Integrations
When you connect tools like Shopify or WhatsApp, we ensure order details and customer information remain private and secure.
Multi-language Widgets
Your customer’s language preferences don’t affect data safety; all interactions are still protected.
AI Training
Product training is designed to answer questions without exposing or storing sensitive business data.
Ongoing Commitment
Data protection isn’t a one-time effort, it’s an ongoing responsibility. We’re committed to regularly strengthening our safeguards, monitoring for risks, and updating our practices as technology advances.
Contact Us
If you have any questions or concerns about how we protect your data, please reach out:
Email: hello@widgion.com
Website: www.widgion.com