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Smart, instant support that answers questions and connects users to help when needed.

Chatbot
Rule-Based Chat
Help Hub
Live Chat

A smart support system that helps customers find answers, share feedback, and stay updated, all in one place.

FAQ
Help Center
Omnichannel
E-commerce

Connect Widgion with the tools you already use, social apps, e-commerce platforms, and more, for faster, smoother customer support.

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Facebook
whatsapp
Instagram
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Shopify

Widgion is built for every kind of team, from online stores to schools and support centers, making it easy to connect, support, and grow in one place.

E-commerce
SaaS & Tech
support
Support
Education

Real-Time Conversations That Convert

The Live Chat bridges the gap between customers and support teams, giving you instant, human-to-human conversations that build trust and resolve issues faster.

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Why Live Chat Matters

Your customers expect answers now, not in hours or days. Long wait times can lead to lost sales, frustration, and poor reviews. With the live chat, you can:

  • Resolve issues instantly before they escalate

  • Offer a personal touch in a digital-first world

  • Increase customer satisfaction and retention

  • Convert browsing visitors into paying customers in real time

What Widgion Offers

  • Seamless Bot-to-Human Handoff

    Let your AI handle routine questions and instantly route complex queries to a live agent without losing conversation context.

  • Multi-Channel Integration

    Engage with customers from your website, mobile app, or social media channels all managed from one central dashboard.

  • Customizable Chat Interface

    Match your live chat design to your brand with customizable colors, buttons, and messaging styles.

  • Pre-Chat Forms

    Collect essential customer details before a live agent joins the conversation, saving time and improving service quality.

  • Agent Collaboration Tools

    Allow multiple agents to view, tag, and collaborate on chats for faster, more accurate responses.

  • Operating Hours Control

    Set business hours so customers know when live support is available, and display friendly messages during offline times.

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How It Works

Take a tour of our live chat support tools. Give your customers instant access to real people when they need it most.

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See Widgion in Action

Take a quick guided tour and discover how simple it is to pick and set up your AI model in just a few steps.

Use Cases

From e-commerce to tech support, the live chat helps every industry provide better service.

E-commerce Stores Closing More Sales

Guide shoppers through purchases in real time, answer product questions, and remove checkout roadblocks instantly.

SaaS Platforms Offering Technical Support

Help users troubleshoot issues right inside your app without forcing them to switch channels or wait for email replies.

Travel Agencies & Hospitality Providers

Assist customers with bookings, itinerary changes, and last-minute requests on the spot.

Service-Based Businesses Scheduling Appointments

Book consultations or meetings in real time while maintaining a personal connection.

Frequently asked questions, answered.

Here’s what customers often ask us about Widgion Live Chat.

Make Every Conversation Count

Real-time engagement turns visitors into loyal customers.